Frequently Asked Questions

Frequently asked questions

How do I contact customer support?

Email support@cavero-co.com. Please include your order number if your question concerns an existing order. A WhatsApp support option may be announced in the future.

Where do you ship?

Shipping availability is confirmed for your address at checkout. We serve eligible destinations in Europe and the United States, depending on the product and delivery services available.

How much is shipping and how long will delivery take?

Available shipping charges and estimated delivery options are shown at checkout before you pay. Preparation and transit times vary by destination and order.

How do I return an item?

Contact support@cavero-co.com before sending a return. Our team will provide instructions and the appropriate return address. Please see our returns information for your consumer rights.

What is included in a gift set?

The product page will list the contents and sizes of each available set. Please review the listing before purchasing.

How do I receive product updates?

Subscribe to our newsletter. You can unsubscribe using the link in any marketing email.